Maison Élan · Paris

Contact the Maison

We are at your service

Send a Message

We Would Be Delighted
to Hear From You

Whether you have a question about sizing, wish to arrange a personal styling session, or simply want to know more about a piece you have admired — our team responds to all enquiries within one business day.

Please enter your first name.
Please enter your last name.
Please enter a valid email address.
Please select a subject.
Please include a message.

Maison Élan Paris

Address
42 Rue du Faubourg Saint-Honoré
75008 Paris, France
Telephone
Boutique Hours
Monday – Friday 10:00 – 19:00 Saturday 10:00 – 19:00 Sunday Closed All times CET · Closed on public holidays
📍 Maison Élan Lingerie 42 Rue du Faubourg Saint-Honoré, 75008 Paris
Client Services

Dedicated to Your
Every Need

At Maison Élan, client service is not a department — it is an attitude. Our team of dedicated advisors is available to assist you across all aspects of your experience with the Maison, from your first enquiry to the moment your order arrives beautifully wrapped at your door.

📦

Order Support

Response within 4 hours

Questions about your order, delivery status, or returns? Our logistics team monitors all orders in real time and will respond to your query within four business hours.

💎

Personal Styling

Book an appointment

Work one-to-one with our personal styling team to build a curated selection tailored to your precise measurements, preferences, and occasions. Available in-boutique and virtually.

✂️

Bespoke Commission

Response within 1 business day

For truly singular occasions, our atelier accepts bespoke commissions. From bridal lingerie to anniversary gifts of extraordinary intimacy — we create pieces to a brief.

🌐

Wholesale Enquiries

Response within 2 business days

We partner selectively with luxury retailers and boutiques whose values align with our own. To begin a wholesale conversation, please contact our commercial director directly.

📸

Press & Editorial

Response within 1 business day

For press loan requests, editorial collaborations, or media enquiries, please contact our communications director Solène Bernard via the form above, selecting "Press" as your subject.

🎁

Gift Services

Available on all orders

Every Maison Élan order arrives gift-wrapped as standard. For personalised ribbon, handwritten notes, or bespoke gift curation, contact our client services team with your requirements.

Personal styling service at Maison Élan
By Appointment
Personal Styling

Your Own Private
Maison Experience

Imagine an hour in our Parisian boutique — champagne poured, the collection laid out before you, an expert stylist at your side who knows not only the pieces, but how they will feel, how they will move, how they will make you feel when you wear them.

Our Personal Styling service is available in-boutique in Paris and, for clients who cannot travel, as a virtual consultation via video. Each session lasts between sixty and ninety minutes and concludes with a curated selection sent to your door on approval.

  • Complimentary 60–90 minute consultation
  • Precise measurements taken by our fitters
  • Curated selection based on your brief
  • Available in-boutique or via virtual appointment
  • Champagne and refreshments served in-boutique
Book a Styling Appointment
Quick Answers

Looking for quick answers?

Our comprehensive FAQ covers everything from sizing and shipping to care instructions and returns. Many questions can be answered in moments — without waiting for a response from our team.

Visit our FAQ